Contact us


Any Questions?

  • The answer to your question could be right at your fingertips. Check our Frequently Asked Questions here.
  • Our customer service stays at your disposal to help you with your questions and orders.

Operating Hours: 8:30am - 7:00pm (Monday to Friday) | Saturday 9:00 am-3:00 pm


0312 531 800

Customer Requests: customer@jumia.ug

Vendor Requests: vendor@jumia.ug



Looking for a Job?


Interested in becoming a Jumian and building the largest e-commerce company in Africa? Then visit our Career page here.


Press Information


Press Materials:

To get more information and an overview of our press releases, as well as downloads of brand assets and press pictures, please call or email us.

0312 531 800

customer@jumia.ug


Are you a seller?


Expand your market and boost your sales in short time, register in our marketplace or get more information here.


Payment Security



For your payment security, do not share your card details with anyone. For confirmation purposes, only the first 6 numbers and last 4 numbers of the card can be shared. NEVER share your expiry date or CVV number as per the picture below.